Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1-3 business days after payment is received.

Shipping Times

United States: 7-15 business days

International Orders: 10-20 business days

Please note that shipping times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other factors beyond our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email when available.

Shipping Costs

Shipping rates are calculated at checkout based on the destination and selected shipping method.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us and we will assist you in working with the carrier.

Address Accuracy

Customers are responsible for providing accurate shipping information. HappyTailsHub is not responsible for delays or delivery issues caused by incorrect addresses.